lepak44 is committed to protecting the personal data of every player on the Platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have over your personal information.
Last Updated: 12 June 2026
lepak44 collects only the personal data that is necessary for the specific purpose for which it is collected. We do not collect data speculatively or in excess of what is required to operate the Platform and fulfil our legal obligations.
All personal data stored by lepak44 is protected by industry-standard security controls, including 256-bit SSL encryption in transit, access controls, and technical safeguards against unauthorised access, disclosure, or destruction.
Subject to applicable legal restrictions, you have the right to access, correct, and — in certain circumstances — request deletion of your personal data held by lepak44. Requests may be submitted to our support team.
lepak44 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data shared with third parties is limited to what is necessary for service operation and legal compliance.
In the event of a personal data breach that poses a risk to your rights or interests, lepak44 will notify affected players without undue delay and in accordance with applicable data protection law requirements.
This Privacy Policy is reviewed and updated periodically to reflect changes in our data practices, applicable law, and the Platform's services. The date of the most recent revision is displayed at the top of this page.
This Privacy Policy ("Policy") describes how lepak44 ("lepak44", "we", "us", or "our") — the operator of the online gaming platform accessible at lepak44.one — collects, uses, stores, discloses, and otherwise processes personal data relating to individuals who access or use the Platform ("Players", "you", or "your").
This Policy applies to all personal data processed in connection with the lepak44 Platform, including data collected through the website, account registration, identity verification processes, transaction records, customer support interactions, and marketing communications.
By registering an account on lepak44 or otherwise accessing the Platform, you acknowledge that you have read and understood this Policy and that your personal data will be processed as described herein. If you do not agree with the data practices described in this Policy, you should not use the Platform.
This Policy should be read together with the lepak44 Terms & Conditions, which govern your use of the Platform and are incorporated into this Policy by reference.
lepak44 acts as the data controller in respect of the personal data of Players processed through the Platform. As data controller, lepak44 determines the purposes and means of processing personal data collected in connection with the operation of the Platform.
For all data protection enquiries, rights requests, and complaints, Players may contact lepak44's data protection contact point at: [email protected]
lepak44 collects the following categories of personal data in the course of operating the Platform:
| Category | Examples of Data | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, Malaysian IC or passport number | Registration; KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration; account management |
| Financial Data | Payment method details (e-wallet IDs, bank account numbers, card last 4 digits), transaction history, deposit and withdrawal records | Deposits; withdrawals; KYC |
| Gaming Activity Data | Bet history, game session records, wager amounts, win/loss records, game preferences | Platform gameplay |
| Technical Data | IP address, device identifiers, browser type and version, operating system, session timestamps, geolocation data | Platform access (automatic) |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Customer support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion requests, cool-off records, session time reminders | Account Settings; responsible gaming tools |
lepak44 does not collect special categories of sensitive personal data (such as health data, racial or ethnic origin, religious beliefs, or biometric data) except where strictly necessary for legal compliance purposes and with appropriate safeguards in place.
lepak44 collects personal data through the following means:
lepak44 processes personal data on the following legal bases, depending on the specific processing activity:
lepak44 uses personal data for the following purposes:
lepak44 does not sell, rent, or trade personal data. Personal data is disclosed to third parties only in the following circumstances:
Where personal data is transferred to third parties outside of Malaysia, lepak44 will ensure that appropriate safeguards are in place to protect the data in accordance with applicable data protection standards.
8.1 Types of Cookies Used. lepak44 uses the following categories of cookies and similar tracking technologies on the Platform:
8.2 Managing Cookies. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect Platform functionality. For analytics and marketing cookies, you may withdraw consent at any time through the cookie preference settings accessible on the Platform.
lepak44 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and regulation. The following general retention periods apply:
Where personal data is no longer required for any applicable purpose, lepak44 will securely delete or anonymise it in accordance with our data disposal procedures.
lepak44 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While lepak44 takes all reasonable measures to secure personal data, no internet-based system can be guaranteed to be completely secure. You are responsible for maintaining the security of your Account credentials and for notifying lepak44 promptly of any suspected Account compromise.
Subject to applicable law, you have the following rights in respect of your personal data held by lepak44:
To exercise any of these rights, contact lepak44's data protection contact point at [email protected]. Requests will be acknowledged within 5 business days and responded to within 30 days, subject to verification of your identity. lepak44 will not charge a fee for routine rights requests.
12.1 Consent-Based Marketing. lepak44 sends promotional emails, SMS notifications, and in-platform messages only to Players who have provided explicit consent to receive such communications at the point of registration or through Account Settings.
12.2 Opting Out. You may withdraw consent for marketing communications at any time by: (a) clicking the unsubscribe link in any marketing email; (b) updating your communication preferences in Account Settings; or (c) contacting support at [email protected]. Opt-out requests for email marketing will be processed within 7 business days.
12.3 Service Communications. Withdrawing marketing consent does not affect lepak44's ability to send transactional and service communications — such as deposit confirmations, withdrawal notifications, KYC requests, Account security alerts, and responsible gaming notifications — which are sent on the basis of contract performance or legal obligation rather than marketing consent.
12.4 Responsible Gaming Restrictions. Players who have activated a self-exclusion or cool-off period will be suppressed from all marketing communications for the duration of the applicable restriction period, regardless of their stated communication preferences.
lepak44 processes gaming activity data — including bet frequency, session duration, deposit patterns, and loss trajectories — for the specific purpose of identifying patterns that may indicate problematic gambling behaviour and delivering appropriate responsible gaming interventions.
This processing is conducted on the basis of lepak44's legitimate interests in supporting player welfare and complying with responsible gaming obligations applicable to online gaming operators. It may result in lepak44 proactively reaching out to a Player, applying enhanced responsible gaming monitoring, or — in serious cases — temporarily restricting Account activity pending a responsible gaming review.
Responsible gaming records — including self-exclusion requests, exclusion history, deposit limit settings, and responsible gaming interventions — are retained indefinitely. This is to ensure that self-exclusion and exclusion decisions can be enforced across time and to prevent previously excluded Players from circumventing their own restrictions through account closure and re-registration.
For more information on lepak44's responsible gaming tools and resources, visit the Responsible Gaming page.
The lepak44 Platform is strictly intended for adults aged 21 years and above. lepak44 does not knowingly collect, process, or retain personal data from individuals who are under the age of 21. Account registration is subject to age verification as part of the KYC process.
If lepak44 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to close the Account, delete the associated personal data, and — where applicable — report the matter to relevant authorities in accordance with applicable law.
If you believe that a minor may have registered an Account on lepak44, please contact us immediately at [email protected] with all available relevant details.
lepak44 reviews this Privacy Policy periodically and reserves the right to update it at any time to reflect changes in our data practices, applicable law, or the Platform's services. The date of the most recent revision is displayed at the top of this page.
Where changes to this Policy are material — significantly affecting your rights or how your data is processed — lepak44 will provide notice through the Platform interface and/or by email to your registered account address prior to the changes taking effect. Continued use of the Platform following the effective date of material changes constitutes your acknowledgement of the revised Policy.
We encourage you to review this Policy periodically to stay informed of how lepak44 handles your personal data.
For all data protection enquiries, rights requests, or complaints, please contact lepak44 through the following channels:
Please include your registered Account username, a description of your request or complaint, and any relevant supporting information. Rights requests and formal complaints will be acknowledged within 5 business days. lepak44 will endeavour to resolve all data protection matters promptly and in good faith.
If you are not satisfied with lepak44's handling of a data protection complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
This Privacy Policy was last updated on 12 June 2026. All previous versions are superseded by this version in their entirety.
Questions about your personal data or account privacy? Our support team is available 24/7 via live chat. Log in to access support or manage your data preferences directly in Account Settings.
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